Frequently Asked Questions
Check most our frequently asked questions here and their answers. Still need help? Then send us an email: firstname.lastname@example.org
DOWNLOADING PURCHASED EBOOK(S)
Upon placing your order, you will receive an email with an option to download the eBook(s) you purchased.
To save your books follow the steps below:
- Click on "view your order" in the confirmation email you receive
- In the window that opens, scroll down to "Download Your Products" and click "access downloads"
- In the new window that opens, click "view"
- On the bottom menu bar, click the middle icon.
- Under where it says "theelectriceats.com" click options and change "Send As" to "PDF"
- Click "Save To Files" and choose the folder you'd like to save your ebook to
You will have access to download your eBooks for 48 hours after purchase. After that time period, the unique link will expire. However, once you download the files, you may keep them for your personal use as long as you wish.
If you need to move the eBook to another computer or device after the download period, you may transfer it by any means available to you. Otherwise send an email to email@example.com with your order number and we will send you a new download link to access your eBook(s).
Yes, if you have bought the book, you will receive free updates during the lifetime of the book. For each update, you will receive an email with a link to download it. Be sure to check SPAM.
GENERAL EBOOK QUESTIONS
The Electric Eats offers our eBooks as PDF files.
If operating on a desktop or laptop, you can download the latest version of the free Adobe Acrobat Reader here to read PDF files.
There is no special equipment required. Almost any computer or mobile device with an Internet connection can be used.
Yes! All our books are solely published as eBooks.
To order an eBook, simply add it to your shopping cart. If you have any questions or need assistance, please contact The Electric Eats by email firstname.lastname@example.org.
No. You will not be taxed for an eBook purchase.
You will receive an email to the email address you provided during the purchase. That email will contain a link to download the ebook. Be sure to check SPAM.
At the moment we ONLY offer digital ebooks. But are hoping to have physical copies in the near future.
Because of the sensitive and direct nature of our ebooks and programs ALL SALES ARE FINAL.
Refunds are and will ONLY be given solely at our discretion.
If you have any additional questions or would like to request a refund, feel free to contact us via email at INFO@TheElectricEats.com